West Electrical Smart Water Valve

We will gladly assist with returns and exchanges of this product in accordance with our returns and exchanges policy.

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Online purchases/exchanges

Online purchases can be returned either in-store with the tax invoice or by contacting our Customer Support team at support@assyriasoft.com.

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About return/exchange

Unfortunately we cannot offer a change of mind refund or exchange of the products.​ Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You’re entitled to a repair, replacement, or refund for a failure that cannot be remedied or is of substantial character, and to compensation for other reasonably foreseeable loss or damage.

We will accept product returns and provide you with a replacement, refund or repair where:

• The product is faulty or is not of acceptable quality; or

• The product does not match its sample or description.

We recommend you retain your receipt, as we may require proof that you purchased the product from us. Our Team Members will be able to advise you whether a refund, exchange, repair or replacement is available, and may record your proof of identification when processing a return without proof of purchase. 

Here at West Electrical we offer a quick, safe and affordable set of options for delivering your online purchase to your home, office or wherever your DIY project is taking place.

Delivery

Orders under 3kg are $8.00 to domestic areas.

Surcharges may apply for multiple items, or based on the size, weight or any special handling requirements. This is required to make sure your order reaches you safely. Final shipping costs will be calculated and displayed at checkout. Alternatively the store may contact you to make other delivery arrangements.

If multiple items are ordered and are available within different timeframes, we may deliver the items separately. If this is the case you will not incur any extra delivery cost.

*For parcel orders, rural delivery addresses are as defined by New Zealand Post address data.

Safe and Durable Material

This delicate smart valve is made of high-end SS304 (Food Grade 304 Stainless Steel) and Engineering Plastic(ABS), providing you and your family with a safe and secure water supply, and durable and reassuring protection for your cosy home.

Smart Accurate Flow Control

We have set a flow control of every tenth adjustment like 0/10%/.../90%/100%, with an error of 5%. With the app on your iPhones, Samsung, LG, HUAWEI, and Google Pixel both for Android and iOS, it also can be operated on some tablets. All can be done with your fingers at any time and anywhere.

Multi-Scene Application

This smart valve can be used to meet different kinds of needs, like home water supply, garden irrigation, farm irrigation and other situations that need a normal water valve, this smart Wi-Fi water valve could do better, with full control to every different scenes, it's only the smart life can do.

Smart Timing and Power Failure Protection

The Smart Life/Tuya App can ensure you set different weektime schedules and one-time countdown plans to meet your needs. Like when it's summer, you want to water your garden every 2:00PM - 3:00 PM, you can set it in your app, and then it can run that schedule automatically. Or when you want to water your garden for 5 minutes, you can just set a simple countdown plan.

All Kinds of Accessories Options

We noticed that there are many kinds of water pipe sizes, so we chose 4 mainstream sizes of DN15, DN20, DN25, and DN32. We offer different options for customers, you can choose the right one to fit your own needs. Also, we will try to offer more options and continue to add more functions to this device to make it more powerful and your life smarter and easier.

APP - SMART LIFE
Require IOS 15 and above,  Android 10.0 and above

VOICE CONTROL
Amazon Echo, Google Home, IFTTT, etc.