West Electrical Smart Switch - 2 Gang

We will gladly assist with returns and exchanges of this product in accordance with our returns and exchanges policy.

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Online purchases/exchanges

Online purchases can be returned either in-store with the tax invoice or by contacting our Customer Support team at support@assyriasoft.com.

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About return/exchange

Unfortunately we cannot offer a change of mind refund or exchange of the products.​ Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You’re entitled to a repair, replacement, or refund for a failure that cannot be remedied or is of substantial character, and to compensation for other reasonably foreseeable loss or damage.

We will accept product returns and provide you with a replacement, refund or repair where:

• The product is faulty or is not of acceptable quality; or

• The product does not match its sample or description.

We recommend you retain your receipt, as we may require proof that you purchased the product from us. Our Team Members will be able to advise you whether a refund, exchange, repair or replacement is available, and may record your proof of identification when processing a return without proof of purchase. 

Here at West Electrical we offer a quick, safe and affordable set of options for delivering your online purchase to your home, office or wherever your DIY project is taking place.

Delivery

Orders under 3kg are $8.00 to domestic areas.

Surcharges may apply for multiple items, or based on the size, weight or any special handling requirements. This is required to make sure your order reaches you safely. Final shipping costs will be calculated and displayed at checkout. Alternatively the store may contact you to make other delivery arrangements.

If multiple items are ordered and are available within different timeframes, we may deliver the items separately. If this is the case you will not incur any extra delivery cost.

*For parcel orders, rural delivery addresses are as defined by New Zealand Post address data.

This product provides the ultimate experience with flexibility in how you use your products either via the touch switch, app or voice control. Control each switch via the touch switch or the App. Can be installed with a standard mounting bracket and a mounting block with a minimum size of 72mm*52mm*41mm (height*width*depth). 

Product certified by EESS (Certificate No. EESS-240161-0) per to AS/NZS 4417.1.

• High-end metal frame
• Ground wire protection
• Wi-Fi (No hub required)
• Backlight to indicate switch status
• White, UV resistant material
• On/off control via the app
• Works with both Amazon Alexa and Google Assistant
• Requires an Electrician for installation

APP - SMART LIFE
Require IOS 15 and above,  Android 10.0 and above

VOICE CONTROL
Amazon Echo, Google Home, IFTTT, etc.

Wall mount frame size

• Minimum height: 72mm
• Minimum width: 52mm
• Minimum depth: 41mm